It seems like you are facing a common issue during the CSV file import process in WordPress. The error message “The file doesn’t exist, please try again” can be misleading, but it’s often related to the file path or format. Let’s troubleshoot the problem step by step.
1. File Path and Permissions:
Ensure that the file path provided during the import process is correct. Additionally, check the file permissions to make sure WordPress can access and read the file.
2. CSV File Format:
Confirm that your CSV file adheres to the correct format. Use a text editor to inspect the file and ensure proper column headers and data structure.
product_id,product_name,price,quantity
1,Product A,20.99,50
2,Product B,15.49,303. Plugin Compatibility:
Ensure that the plugin you are using for the CSV import is compatible with your WordPress version. Check for plugin updates and make sure you are using the latest version.
4. Server Configuration:
Verify if your server has the necessary configurations for file uploads. Adjust the upload_max_filesize and post_max_size values in your php.ini file if needed.
upload_max_filesize = 64M
post_max_size = 64M5. Import Process:
Double-check your import process. After manual mapping, before clicking “Continue,” ensure that the file you selected is the one you mapped. Also, monitor for any warnings or errors during the process.
By systematically addressing these points, you should be able to resolve the issue and successfully import your products from the CSV file.