Troubleshooting the Elementor White Screen of Death: A Comprehensive Guide

If you’re encountering the infamous “White Screen of Death” while using Elementor, there are several steps you can take to diagnose and resolve the issue. Follow these troubleshooting steps to get your Elementor back on track:

Step 1: Disable Plugins and Switch to a Default Theme

Often, conflicts with other plugins or themes can lead to the white screen problem. Deactivate all plugins except Elementor and switch to a default WordPress theme (like Twenty Twenty-One). Check if the issue persists. If the problem is resolved, reactivate plugins and switch back to your theme one by one to identify the culprit.

Step 2: Increase PHP Memory Limit

Insufficient PHP memory can also cause the white screen issue. Access your website’s root directory and find the ‘wp-config.php‘ file. Add the following line at the end of the file:

define('WP_MEMORY_LIMIT', '256M');

This will increase the memory limit to 256 megabytes. Check if the problem persists.

Step 3: Check for JavaScript Errors

Open your browser’s developer console (usually by pressing F12) and navigate to the “Console” tab. Look for any JavaScript errors that might provide clues about the issue. Resolve any reported errors to see if it resolves the white screen problem.

Step 4: Update Elementor and WordPress

Ensure that you are using the latest versions of Elementor and WordPress. Outdated software can be a common cause of compatibility issues. Update both to the latest versions and check if the problem persists.

Step 5: Review PHP Error Log

The PHP error you provided indicates an undefined index issue in Elementor’s module.php file. Access your server’s error log or enable debugging in WordPress by adding the following lines to the ‘wp-config.php‘ file:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);

Check the debug.log file for more detailed error information and address any reported problems.

By following these steps, you should be able to identify and resolve the white screen issue with Elementor on your WordPress site. If the problem persists, consider reaching out to Elementor’s support or the WordPress community for further assistance.

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