How to Resolve “Jetpack Installation Failed – Destination Folder Exists” Issue in WordPress

If you’ve encountered the “Jetpack installation failed – destination folder exists” issue after migrating your site from WordPress.com to a self-hosted WordPress, don’t worry. This common problem has a straightforward solution. Follow these steps to resolve the issue and ensure that Jetpack works seamlessly on your self-hosted site:

1. Remove Existing Jetpack Folder:

Firstly, access your WordPress installation directory through FTP or your hosting file manager. Navigate to the “wp-content/plugins/” folder and look for the “jetpack” folder. Delete this folder to eliminate any remnants of the previous installation.

2. Clear Cached Files:

Clear your website’s cache to ensure that any lingering files causing conflicts are removed. If you’re using a caching plugin, clear the cache through its settings.

3. Install Jetpack Again:

Go back to your WordPress admin dashboard, navigate to “Plugins” > “Add New,” and search for “Jetpack.” Click on the “Install Now” button to initiate the installation. This time, it should proceed without the destination folder conflict.

4. Activate Jetpack:

After successful installation, activate the Jetpack plugin. You can do this by going to “Plugins” and clicking on the “Activate” link below the Jetpack plugin.

5. Connect to WordPress.com:

To fully utilize Jetpack’s features, you need to connect it to your WordPress.com account. If you don’t have one, create an account on wordpress.com and use the same credentials to connect Jetpack.

6. Configure Jetpack Settings:

Once connected, configure Jetpack settings according to your preferences. Explore the various modules and enable those that enhance your site’s functionality.

7. Verify Jetpack Activation:

Check that Jetpack is now active and running smoothly on your self-hosted WordPress site. You should see the plugin listed in your “Plugins” section without any errors.

By following these steps, you should successfully resolve the Jetpack installation issue and have all its features available on your self-hosted WordPress site. Enjoy the enhanced functionality and benefits that Jetpack brings to your website.

Remember to always keep your WordPress installation, themes, and plugins updated to prevent compatibility issues in the future. If you encounter further problems, refer to the official Jetpack support documentation or seek assistance in relevant forums.

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