It seems like you’re encountering an issue with Popup Maker persisting even after you’ve disabled and uninstalled the plugin. This can be a perplexing problem, but let’s troubleshoot step by step to resolve it.
Step 1: Clear Caches
Firstly, ensure that your browser cache is cleared to rule out any stored data causing conflicts. Sometimes, cached elements can persist even after disabling or uninstalling a plugin.
Step 2: Browser Developer Tools
Use your browser’s developer tools to inspect the page elements and check if any remnants of the Popup Maker code are present. Right-click on the page, select “Inspect” (or “Inspect Element”), and navigate to the “Elements” tab.
Look for HTML elements or scripts related to Popup Maker. If you find any, it indicates that some code may still be active on your site.
Step 3: Theme Conflicts
Switch to a default WordPress theme (e.g., Twenty Twenty-One) temporarily and see if the issue persists. Sometimes, conflicts with themes can cause unexpected behavior even after a plugin is deactivated.
Step 4: Database Cleanup
There might be residual data in your WordPress database causing the popup to persist. If you’re comfortable with database management, consider cleaning up any remaining entries related to Popup Maker. Make sure to back up your database before making any changes.
You can use a tool like phpMyAdmin or a database management plugin to search for and delete entries related to Popup Maker.
Step 5: .htaccess File
Check your site’s .htaccess file for any lingering rules related to Popup Maker. These rules might be forcing the display of the popup. You can access and edit the .htaccess file via your hosting control panel or using an FTP client.
Step 6: Server Cache
If your server is configured with caching mechanisms (like Varnish or caching plugins), clear the server cache as well. Server-level caching can sometimes override changes made at the WordPress level.
By diligently following these steps, you should be able to identify and resolve the issue causing the Popup Maker to persist on your website even after disabling and uninstalling it.
Remember to document each step and test the site after applying the changes. If the problem persists, consider seeking assistance from the WordPress support community or consulting with a developer.