The issue you are facing is related to a syntax error in the ‘bootstrap.php‘ file of the ‘‘polyfill-php80‘‘ package within the WooCommerce plugin. The error indicates a problem with the PHP version compatibility, and it seems to be occurring on one of your websites while the other is functioning correctly.
Here are steps to troubleshoot and resolve this issue:
Check PHP Version:
Confirm that both websites are indeed running on PHP 7.4.11. Even a slight difference in PHP versions can lead to compatibility issues.
Plugin Compatibility:
Disable all plugins on the problematic site and see if the issue persists. If not, enable each plugin one by one to identify the culprit.
Theme Compatibility:
Switch to a default WordPress theme (like Twenty Twenty-One) to rule out any theme-related problems.
WooCommerce and WordPress Version:
Ensure that both websites are using the same versions of WooCommerce and WordPress (6.7.0 and 6.0.1, respectively). Inconsistent versions can cause compatibility problems.
File Integrity:
Verify the integrity of the ‘bootstrap.php‘ file. You may want to download a fresh copy of the WooCommerce plugin and replace the existing ‘polyfill-php80‘ directory with the new one.
Nginx Configuration:
Double-check the Nginx configuration for both websites to ensure they are identical. Pay attention to any specific directives related to PHP.
PHP Modules:
Confirm that the necessary PHP modules are installed for both websites. Compare the PHP configurations between the working and problematic sites.
Server Logs:
Examine other server logs, not just the Nginx error log. Look for any additional information that might provide insights into the issue.
If the problem persists after following these steps, you may need to consider reaching out to the WooCommerce support forums or the plugin developer for more specific assistance.
Remember to perform these actions on a staging environment or during a low-traffic period to avoid disruptions to your live website.