If you’re facing the “You are temporarily locked out” issue in Wordfence on your WordPress site and the user, who happens to be the site administrator, sent an email to themselves but never received it, you can resolve this situation without the need for the unlock email or deactivating Wordfence. Here’s a step-by-step guide:
1. Accessing Wordfence Settings:
Log in to your WordPress dashboard. Navigate to “Wordfence” in the left-hand menu and click on “Firewall.”
2. Brute Force Protection Options:
Scroll down to the “Brute Force Protection” section. Here, you’ll find the settings related to locking out users for failed login attempts.
3. Adjusting Lockout Duration:
Locate the “Lockout Duration” setting. Adjust the duration to a shorter time period if necessary. This will reduce the time you remain locked out.
4. Unlock Email Function:
Wordfence provides an “Unlock Email” function on the “You are temporarily locked out” page. As the site administrator, you can use this function to receive an unlock link even if the original email was not received.
5. Alternative Unlock Methods:
If the user still encounters issues with the unlock email, consider using alternative methods like using a different email address or checking the spam folder. Ensure that the email associated with the administrator account is accurate.
6. Contacting Wordfence Support:
If all else fails, reach out to Wordfence support for assistance. They may provide additional guidance or solutions to help you regain access to your site without compromising security.
7. Reviewing Server Logs:
For advanced users, reviewing server logs can provide insights into the email delivery process. Check for any error messages related to email delivery and troubleshoot accordingly.
By following these steps, you can efficiently address the “You are temporarily locked out” issue caused by Wordfence without relying on the unlock email or deactivating the security plugin.
Remember to always prioritize site security, and consider implementing additional measures to protect your WordPress site from malicious login attempts.